Successful Difficult Conversations: Improve your team's performance, behaviour and attitude with kindness and success

Whether you are a Head or Deputy Head, a Head of Department or Year 3 Teacher, this book is an invaluable read. It is full of practical ways to help you, when facing one of `those' conversations with a colleague or parent, you know in your heart you need to have, but would rather avoid having, because you don't really know what to say or how to say it.

Sonia Gill helps school leaders to deliver exceptional education for their children. Sonia is the CEO of Heads Up, a qualified teacher and author of two Amazon bestsellers. Since 2011, Sonia has been visiting outstanding schools to uncover what drives their success, to instil those lessons into her leadership training.